Free local delivery is available to customers in Los Altos Hills, Los Altos, Palo Alto, and Mountain View. Use the Promo Code LOCAL at check out.
Our goal is to ship within 1-3 days of your order date using USPS priority mail. Shipping costs are based on estimated order size. If we are able to use a smaller size shipping box, we will refund you the difference in shipping costs. Shipping is free for orders over $150 to a single address.
Our priority is delivering high-quality, elegant, hand-made products that comfort and delight you. Unfortunately due to the nature of our products, we are unable to accept returns or exchanges. If for some reason you are unhappy with your purchase, please contact us right away and we will do our best to right the situation. We will gladly accept cancellations within 4 hours of your order. Please contact us at firstname.lastname@example.org.